All Posts

Playbooks To Engage And Re-target Effectively [Product Update]

We had seen some amazing results from the first two Playbooks that we released. Needless to say, we are super excited to see how the next set of Playbooks work for you.

You might not be new to the fact that more than 70% of users abandon carts. Retargeting cart abandoners and encouraging them to convert is something we have helped you achieve with our ‘Recover Abandoned Cart’ Playbook. But let’s take a step back- do you retarget or engage users who have viewed a collection or a specific product, and then never showed up?  Less than 15% of marketers actually make an effort to do so. And that is potential sales going down the drain.

That’s why we went ahead and created 2 new Playbooks to make it easier for you to retarget and engage users who have shown some interest. Sometimes a little nudge is all it takes to make the users convert.

Playbooks to convert better

Engage Collection Visitors

It sometimes so happens that a user does not go beyond browsing the products in a particular collection. Never let go of an opportunity where you think you can encourage them to revisit your store and convert. This works wonders especially if new products are added to the collection.

With the ‘Engage Collection Visitors’ Playbook, you can retarget subscribers who have viewed a particular collection page but did not proceed to click a product or add a product to cart.

For instance, imagine a user is browsing the ‘Denim Jeans Collection’ and then leaves the store. How do you bring the user back? A notification sequence like this can save the day-

Playbooks to engage collection visitorsPersonalized notifications strike the right cord, and if the users are genuinely interested, it will urge them to revisit your store, and make a purchase for all you know! And all you had to do was set the notification sequence once!


Book a demo to know how you can use Playbook to recover lost sales

Retarget Product Viewers

What about the users who make it to a product page but do not add to cart or convert? The need to retarget these users becomes critical as the user has shown interest.

With the ‘Retarget Product Viewers’ Playbook, users who visit a product page get a notification with the image of the product, urging them to revisit the page and convert.

For example, imagine a user visits your store, browses the ‘Shoe Category’ and clicks on a shoe that appeals to the user. But due to some reason, leaves the store. Here is a sample notification sequence that can be sent to bring them back and convert-

playbooks to retarget product viewers

In both the Playbooks, you can play around with the text, and the timings of each notification. As for the image of the product, it will be automatically picked. All you have to do is turn the Playbooks ‘On’, sit back, relax and let Playbooks take care of the rest.



We are rooting for your success. To know how you can set the new Playbooks, head to our docs. If you have any questions, you can ping us here.

Pravya Pravin
Pravya Pravin
Pravya Pravin is a Product Marketer at iZooto. An artist who paints not only with words, but also on canvas. She loves exploring places less traveled and wishes to go on a bike trip to the highest motorable road.

Related Posts

Aiming For The Sixth Star: Your How-to Guide On Winning Customer Reviews

Sometimes products seem to be less glorious than they deserve to be, just because they aren’t backed by customer reviews. Reviews have the power to shape opinions within seconds. 90% of customers say buying decisions are influenced by online reviews! Read on and decide for yourself if reviews is something that needs to be a part of your plan of taking your online store to the next level.

How Can E-commerce Brands Work Effectively with Influencers to Drive Sales?

Influencers with their enigmatic aura, are creating a boom in the e-commerce realm. From helping brands mint money to retaining users, many influencers are now seeing an opportunity to start their own venture. With millions of followers to back them up, influencers are not only helping other brands, but helping themselves slide into the pool of e-commerce nirvana.

12 Ways To Optimize Your WordPress E-commerce Site For Crazy Conversions

One might think an e-commerce business would have more visitors making purchases than brick-and-mortar stores, where merchants need to deal with foot traffic and window shoppers. It makes sense in theory, right?