“Understanding users better is the holy grail in e-commerce.” A phrase used over and over again. While there are qualitative ways like conducting focussed group studies, surveys and customer interviews, there is always a quantitative way of looking at user behavior. Something that most of the marketers do not give due importance to. Read on to know what you should be tracking and see what your data can speak.
Only 40% of marketers think they have their marketing in place. If you are part of the other 60%, this article is exactly what you need. Read on to know all about behavioral segmentation and how it can help you create a delightful user experience. It’s time to stop being spammy, stop throwing money on every single user and stop burying your head in the sand.